How We Are Different [P&C]

Compensation Transparency

We believe in complete transparency, and regularly provide clients with details of our compensation structures, whether commission- or fee-based.

Associate Ownership

Parker, Smith & Feek is associate owned. Ultimately, owners think differently about the services they deliver and can commit to long-term relationships with clients, rather than the whims of outside stockholders.

Specialization

Parker, Smith & Feek is organized into industry Practice Groups, enabling us to specialize and build targeted expertise for our clients’ unique risk profiles.

Partnerships

Parker, Smith & Feek leverages strategic partnerships, including with IMA and the Assurex Global network, to create tremendous value for our clients, no matter how unique the need.

Retention Rate

Parker, Smith & Feek provides best-in-class service and leading technology solutions, which is evidenced by a client retention rate consistently higher than 95%.

Client Education

We invest heavily in our client education resources to provide learning opportunities on a wide variety of topics to increase our clients’ understanding of their insurance programs.

Focus on Total Cost of Risk

  • Program Design – We tailor client programs consistent with risk tolerance, in obtaining the best coverage at the lowest cost.
  • Loss Control/Safety – We provide a full menu of loss control services, from client education to development and refinement of client safety programs and coordination of insurer provided services.
  • Claims Advocacy – Team of 16 claims professionals to help clients achieve superior outcomes through pro-active claims advocacy and claims management.
  • Workers’ Compensation – Our specialist provides program analysis, experience mod evaluation, loss projection analysis, and light duty/return to work program design assistance.